Coda Help
How to get started with Coda, and what to do when something doesn't work. If your question isn't answered here, see Still stuck? at the end.
Get started
Coda runs on a Mac with Apple silicon and macOS 13 or newer, or on 64-bit Linux (Intel or AMD, Ubuntu 22.04 or later, or similar). Windows isn't available yet.
- Create an account. Continue with Google to get a one-time $50 starter credit (see Credit and billing below).
- Open the Download page. You need to be logged in to see it.
- Install the app.
- Mac: open the file you downloaded, drag Coda to Applications, then open Coda from Applications. If you open it from the disk image or your Downloads folder, Coda asks you to move it first: choose Move to Applications.
- Linux: in the download folder, run
chmod +xon the AppImage, then run it. If it doesn't start, run it again with--appimage-extract-and-run.
- Log in to the app with the same account. Your agents can then use Coda's AI models, paid from your Coda credit. On Pro you can also connect your own AI provider instead.
- Give your lead agent its first job. Write it the way you'd brief a colleague: what to do, and what done looks like. When an agent needs a decision or your OK, it shows under Needs you.
On a Mac, once your lead agent has answered, Coda offers to turn on notifications, so you know when an agent needs you.
Logging in and email
- Log in with your email and password, or with Continue with Google. Passwords are 10 to 128 characters.
- Verifying your email. Open the link in the email Coda sends you, log in as that address if asked, and confirm. If the link has expired, log in and choose Send verification email on your Profile. Until your address is verified, you can't buy Coda Pro or credit, start a cloud machine, or create or join an organization.
- Forgot your password? Choose Forgot password? on the Log in page. The link in the email works once, for an hour. Setting a new password logs you out everywhere, including the desktop app.
- Coda's emails are sent from
no-reply@mail.coda.openevidence.com. If one doesn't arrive, check your spam folder. An account gets at most 5 password-reset emails a day.
Credit and billing
- Coda's AI models are paid from your Coda credit, by the model and the tokens used. Your credit and usage are on your Billing page.
- Starter credit. A one-time $50 credit when you sign up with Google, or later choose Connect Google on your Profile. It's given once per Google account. An account made with email alone starts with no credit until Google is connected.
- Free. When your starter credit is used up, go Pro to keep using AI models.
- Coda Pro is $20 a month, and renews every month until you cancel. Each paid month includes up to $20 of credit, which doesn't carry over. On Pro you can also buy credit that never expires (monthly credit is used first) and use your own API keys (Anthropic, OpenAI and others).
- Cancel, change your card or see invoices from Billing. Cancelling stops the next renewal, and Pro lasts until the end of the month you paid for. If a renewal payment fails, you have 7 days to update your payment before Pro ends.
- Out of credit. An agent that runs out of credit pauses and says so, and carries on once there's credit again.
- Organizations. If you belong to an organization, it pays for your Coda use from its own credit, and your Billing page says so.
Cloud machines
Coda runs your agents on your own computer. Cloud machines, which keep working while your computer sleeps, aren't open to everyone yet.
Your data and safety
- Agents work on your computer, with your files and tools. They run as your user, so they can reach anything your account on that computer can, not only the folder you point them to. When an agent wants a decision or your OK, it asks under Needs you.
- If you let agents use apps on your Mac (the app offers this on a card), every agent on that Mac, and any command it runs, can see your screen and use apps, through macOS's Accessibility and Screen Recording permissions. You can take those back in macOS's System Settings, under Privacy & Security.
- To do a job, agents send your messages and what they read to the AI model they use. Coda's models are run by Anthropic, OpenAI and Google.
- The desktop app sends crash reports and usage counts, tied to a random ID for your install, never to your account. They never include your prompts, messages, model answers, code or files. You can turn them off in the app's Settings.
- Deleting your account. Choose Delete account on your Profile. This logs you out everywhere, revokes your keys and ends your cloud machines. Any credit left is lost and isn't refunded. You can't delete your account while your own Coda Pro can still bill you, or while you're the only owner of an organization.
See our Privacy Policy and Terms of Service.
Still stuck?
Email us at support@coda.ai. Please include the email address of your Coda account and a short description of the problem. For a billing question, include the date and amount of the charge.
Want to talk about Coda for your company? Write to the same address.